Loyalty, your way.
Points, perks, or cash back. Let guests choose how they're rewarded and watch bookings, spend, and brand connection climb.
Instant Rewards
Experiences
Points
Earn & burn
Cash Back
Instant value
The first loyalty platform
built for every traveler.
Laasie pioneered the dual-strategy loyalty model combining instant rewards with points or cash back in a single program. Engage leisure guests with experiential perks and business travelers with points or cash back, all at once.
Instant Rewards
Delight guests the moment they book. From spa credits and room upgrades to dining access and early check-in — real experiences, delivered instantly.
Points Programs
Flexible earn-and-burn rules built for business travelers. Set multipliers by channel, segment, or property — points that drive repeat stays and brand loyalty.
Cash Back
Give leisure guests real money back on every stay. Configurable percentages by booking type, tenure, or tier — the ultimate instant-gratification reward.
Dual Strategy — Industry First
Only Laasie lets you run instant rewards alongside points or cash back simultaneously. One program that speaks to both leisure and business travelers — no compromise.
Real-Time Analytics
Live dashboards across properties, segments, and time windows. See redemption rates, booking lift, and spend impact at a glance.
Deep Integrations
Native connectors for Opera, Mews, Apaleo, Cloudbeds, and more. Guest data flows automatically with no dev work required.
Build tiers guests actually aspire to
Retain's tier builder lets you design recognition levels that reward loyalty and drive aspiration.
You've reached Elite
Congratulations, Sarah — your loyalty just leveled up.
Your Elite perks, unlocked now
Room Upgrade
On every stay
5% Cash Back
All direct bookings
Dedicated Concierge
24/7 access
Annual Bonus Reward
Yours every year
Features by product tier
Every tier is built on the same powerful loyalty engine. Choose the depth that fits your property and scale as you grow.
Who is Standard for?
Ready to reward
Properties that have an active guest base and want to move beyond enrollment into real rewards. Standard unlocks the full Laasie Reward Marketplace and branded member communications.
- Established guest database
- Reward marketplace access
- Branded member portal
Who is Plus for?
Scaling with precision
Growing properties or small groups that need advanced targeting, cash back, points, and multi-property staff tools. Plus is where loyalty becomes a true revenue driver with smart serving and AI-powered engagement.
- Multi-property operations
- Cash back & points programs
- AI Concierge + smart targeting
Who is Pro for?
Enterprise-grade control
Large hotel groups and enterprise brands that need full platform ownership, custom design tools, API access, PMS integration, member tiering, and dedicated professional services.
- Full API & PMS integration
- Custom design & algorithm builder
- Member tiering & group access
Feature
Standard
Full rewards & member engagement
Plus
Advanced targeting & customization
Pro
Full platform power & API access
Ready to get started?
Talk to our team about the right fit.
CRM integration available as an add-on for Standard tier. All plans include dedicated account management and onboarding support.
We do the heavy lifting. You stay in control.
Loyalty Optimization is the managed services layer on top of Retain. Our team handles strategy, testing, campaign execution, and reporting while you set the direction and approve the big moves. More results, less effort.
42%
Lift in direct bookings
3.8x
Return visit rate
21%
Higher avg. annual spend
98%
Member satisfaction score
Your guests deserve
better loyalty.
See how Retain transforms your loyalty program into a revenue engine.